About Rackspace

Rackspace® (NYSE: RAX) is the global leader in hybrid cloud and founder of OpenStack®, the open-source operating system for the cloud. We have delivered enterprise-level hosting services to businesses of all sizes and kinds around the world since 1998 and have grown to serve more than 205,000 customers. We operate on four continents, and have been featured on Sunday Times' 100 Best Companies to work for.

We integrate the industry's best technologies for each customer's specific need. We deliver best-fit solutions by leveraging a portfolio of public cloud, private cloud, dedicated servers, and a combination of platforms. Most importantly, it's all backed by our award-winning Fanatical Support.

Fanatical Support

It’s our unbeatable level of customer service. Rackspace employees are available 24/7/365 to meet and exceed customer expectations. Fanatical Support isn’t just what we do. It’s who we are. And we demonstrate it with five key pledges: Responsiveness, Ownership, Resourcefulness, Expertise, Transparency.

Watch our film 'Inspired to Greatness' (left) to learn more about the Rackspace culture.

Solutions built for your needs

Whether its one of our Cloud, Dedicated or Email & Apps offerings, we'll always help you find the best solution for your bespoke needs, not ours, If you end up spending less, that's great!

Deep expertise

Whether you're dealing with our data centre operations teams, network security, storage, backup, Windows, Linux or any of our other technical support teams, you can rest easy in the knowledge that you're working with some of the industry's brightest and best minds. We're proud to count the below certifications across our global Racker base:

  • 165+ Cisco certifications, including 122 CCNAs and 44 CCNPs
  • 200+ Microsoft certifications, including MCITPs, MCSAs, MCSEs, and MCTSs
  • 160+ Red Hat certifications, including RHCEs, RHCSAs, and RHCAs
  • 131+ VMware certifications, including 60+ VCPs, VCAPs, VTSPs, and VCAs.

Gartner recognition

Every year, Gartner evaluates hosting providers according to a variety of parameters, including a vendor's ability to execute and the completeness of their vision. For the past two years, we’ve been positioned as a leader in their Magic Quadrant for Managed Hosting, North America and Europe. In 2016, Gartner recognised us as a leader in their Magic Quadrants for Managed Hybrid Cloud Hosting Europe. Read Gartner’s report and read more about the value of Gartner recognition.

The world's service leader in hosting

Hosting is all we do. We've set the standard for Cloud, Managed and Email Hosting with our support, expertise and diverse solutions. That's why in 2012 Rackspace won the prestigious UK Customer Experience Award for IT & Telecoms.


From cost-effective green servers to company-wide conservation programs, our Greenspace™ initiative is dedicated to doing business in an eco-friendly way. Find out more about Rackspace's Green hosting.

Partnerships and Accreditations

  • Premier Tier Partner in the VMware® vCloud Air™ Network
  • VMware® Hybrid Cloud Powered
  • Red Hat Premier Hosting Partner
  • MySQL Certified Hosting Partner
  • Microsoft Gold Certified
  • ISO 27001:2005 Certified
  • Level 1 Payment Card Industry (PCI) Service Provider
  • SSAE16 Type II SOC1, SOC2 (Security and Availability Only), and SOC3
  • Safe Harbor Certified
  • CDSA Content Protection and Security Standard Certified.

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