July 9th, 2010
Federation Against Software Theft

Federation Against Software Theft

The Federation Against Software Theft and Investors in Software (IiS), two of the most respected independent names in the UK software industry, have joined forces to strengthen and clarify the advice given to the end user community relating to best practice for Software Asset Management (SAM) and achieving cost efficient licence compliance.

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April 30th, 2010
Customer Services Training Association

Customer Services Training Association

The Customer Service Training Association is a mutual self-help membership body. It was set up to enable members to develop and share best practices in customer service and leading edge training techniques. Rackspace uses its knowledge in this area to ensure service excellence, and to maximise staff retention and employee satisfaction.

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September 30th, 2009
Cloud Industry Forum

Cloud Industry Forum

The Cloud Industry Forum (CIF) is an industry body that champions and advocates the adoption and use of online (cloud based) services by businesses. Cloud has seen exceedingly rapid adoption, driving the need for an industry-wide code of practice. As part of the Steering Committee of CIF, we are very excited by the prospect of guiding the direction of the Cloud industry and working with other bodies like CIF to establish best practice in the sector.

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