Emergent Systems

Emergent Systems (Pty) Ltd is a South African software engineering company that develops resilient software systems for highly complex environments. Through its Seeing Swans Research and Development Division, it specialises in providing artificial intelligence and smart sensor network solutions to problems where key uncertainties and complexities are the prime result of highly unpredictable human behaviour. Rackspace has been chosen as a hosting provider for its guaranteed network uptime, speed and reliability for critical applications.

Emergent Systems (Pty) Ltd is a South African software engineering company that develops resilient software systems for highly complex environments. Through its Seeing Swans Research and Development Division, it specialises in providing artificial intelligence and smart sensor network solutions to problems where key uncertainties and complexities are the prime result of highly unpredictable human behaviour.

A world full of surprises
Examples of the specific scenarios that can be managed using the specialist complex adaptive system software include crowds, traffic situations, social networks, vehicle fleets, and other highly fluid, unpredictable circumstances. These environments are made up of rapidly changing collections of interacting entities that react both to each other and their environments, and are frequently characterised by improbability and unexpected events, collectively identified as surprise. The emergent AI software solutions are designed to cope with the information overload that is common in highly connected environments. They function by employing agent based technology that gathers collective intelligence, and then learns from the experience by "mining" a complex web of inter-relationships within the enterprise and environment in which they operate. The adaptive software enables enterprises to manage and cope with unexpected surprises. It can modify business processes and strategies in response to the ever changing environments in order to sustain a competitive advantage or even prevent security threats.

Real time systems
Jerome Mkhonza is Managing Director of Emergent Systems. “We totally rely on the internet to deliver our solutions and need to offer a 100% network uptime guarantee for our clients. All our systems work in real time, often with millisecond response times, so reliability of service delivery is absolutely critical to our business, which is why we have chosen Rackspace® Hosting as our preferred hosting partner.

Clients are major international companies and governments
Jerome said, “Our key clients and prospect base are major international companies and governments. As a result our solutions and systems have to be highly secure and protected from any potential interference, particularly as some of the applications are very sensitive. Jerome revealed, “We are offering analytical software as a service, and as a very young company we need the credibility and certainty afforded to us by Rackspace to endorse our offering.”

Worldwide reputation critical to success
Jerome revealed, “The worldwide reputation of our hosting partner is definitely important to our clients and certainly helps us when presenting our ground breaking solutions to new clients. The software is very new and has to be fully protected and secure. We have patents in South Africa and these are being extended into the wider World as we establish new business links. It is vitally important that we maintain full control of our servers and that they are based in ultra secure data centres.” Emergent Systems operates a single Hypervisor running two Linux VMs running in an ultra-secure data centre in London. New clients can be added by simply using the scalability of the private cloud to add a new customer on to a new VM each time an account is secured.

Critical part of our business offering
Jerome summarised, “We have been absolutely delighted with the service and the genuinely Fanatical Support® we have received from Rackspace. The company forms a critical part of our business offering and I am happy to admit that we would not have the same response from our clients without the 24/7 support and network uptime guarantees we are given from Rackspace.”

Seeing Swans unique offerings are summed up as follows:

Seeing Faces Seeing Energy Seeing Queues Seeing Risks

Anonymous Video Analytics utilising facial pattern detection applied to video feeds
Predictive energy monitoring, analysis and advance warning utilising feeds from Building Management Systems (BMS) and Access Control Systems
Predictive and automated queue service levels management and advance warning
Real-time analysis of emergent risks in the financial sector

Expect the unexpected
If you need a system that will actually allow you to expect the unexpected, then a visit to the Emergent Systems website, www.seeingswans.com will certainly open your eyes to the infinite possibilities offered by their smart sensor network software solutions, alternatively just call the company on
+27 (0)21 418 009 for more information.

Market leading solutions
If you are looking for an unexpectedly reliable hosting company with no hidden surprises, then a visit to www.rackspace.co.uk will put you on a par with many market leading companies that rely on their fanatically managed and leading-edge cloud hosting solutions. If you need technical advice or a FREE chat about which hosting is best for your company or application then call the team on 0800 988 0100.