Start a Chat
Sales:
+44 (0)20 8712 6573
Monitor anything. Monitor everything.
Cloud Monitoring lets you monitor any resource, anywhere.
Unless you already have one, sign up for a Rackspace Cloud account using the below button.
Once you have a Rackspace Cloud account, start using Cloud Monitoring in your Cloud Control Panel or via the API. For help with the API see our Getting Started and Developer Guides.
In your data centre or ours – if’s connected to the Internet you can monitor it. Track resources, set alerts, and react to potential problems before they happen.
Choose
Monitor your websites and applications —whether they're hosted on the Rackspace Cloud, Rackspace dedicated servers, servers in your data centre or even other service providers’. Send alerts to your laptop or smartphone, or automatically raise a ticket with Rackspace. Stay on top of your entire infrastructure—including websites, ports, protocols, and more.
Customise
Using our API or Cloud Control Panel, you can set up alerts to notify you when a service is down. Then, use our Cloud control panel (or mobile app) to fix the problem before your customers ever see it. You'll spend more time innovating and less time manually configuring your website monitoring.
Scale
Cloud Monitoring automatically scales to match the size of your infrastructure. Even if you add thousands of Cloud Servers® in minutes, our Cloud Monitoring service can instantly report on all of them.
Save time
No installation. No upgrades. We provide Cloud Monitoring as a supplement to our Rackspace open cloud services, so there's no maintenance needed either.
Control Alerts
Your customers could be anywhere around the world. So why not monitor from around the world too. Cloud Monitoring can do just that, with multiple monitoring zones for you to choose from. You control when you're alerted - at the first sign of a problem, or only when various locations all agree that a service is down.
Go to market faster
- Monitor anything, whether it's in your data centre or ours, and whether it's in a dedicated or cloud infrastructure. Cloud Monitoring lets you monitor it all.
- Integrate Cloud Monitoring with your existing solutions, to add monitoring without a huge investment.
- Don't worry about high-availability—we'll make sure your monitoring is always up and running.
About the Cloud Control Panel
- Set up alerts in your Cloud Control panel. Choose which checks to run, how frequently, and what to do if something goes wrong.
About the API
- A RESTful web service interface
The widely recognized REST standard results in simple, efficient code. Learn more by reading our Rackspace Cloud Monitoring Developer Guide. - Complete Documentation
Access our guide to Getting Started and Developer Guide at our Developer Centre.
How we price Cloud Monitoring
Cloud Monitoring is billed monthly, based on the number of checks created and the number of monitoring zones used. For each check, you can monitor a specific resource at any interval, from up to 5 monitoring zones around the world. The interval doesn't affect the price — so you can run your check as often as you need without additional cost.
| Monitoring zones | 1, 2 or 3 zones | 4 | 5 |
|---|---|---|---|
| Price per check (Monthly) | £1.20 | £1.60 | £2.00 |
Customers with a Rackspace Cloud account with Managed Service Level get up to eight checks per server per month included in their Managed Service fee. Any additional checks will be charged at the prices above.
| What is supported/included? | ||
| Cloud Monitoring | Cloud Monitoring with a managed service level | |
|---|---|---|
| 24x7x365 Chat/Phone/Ticket Support |  |
|
| Authentication troubleshooting and verification | |
|
| Initial troubleshooting where we help review your API requests and response details | |
|
| Basic guidance for steps needed to set up and manage Cloud Monitoring via Control Panel | |
|
| Verification of Cloud Monitoring infrastructure availability | |
|
| Provide users with documentation where/when available | |
|
| Up to 8 checks free of charge | - | |
| Up to 3 monitoring zones free of charge | - | |
| Basic guidance on different alarm conditions to alert on | - | |
| Assistance with provisioning monitors | - | |
| Basic assistance troubleshooting check failures | - | |
| Guidance for monitoring installed services | - | |
| Racker responds to a monitoring alert | - | |
*Managed Service Level is applied at Rackspace Cloud account level.
1. What is Cloud Monitoring?
Rackspace Cloud Monitoring is an API-driven cloud service built for infrastructure monitoring. It offers a simple yet powerful feature set, allowing extreme flexibility in configuration and execution. Basically, we help answer the question - “Is my service up and running?” To do that, we have two objectives: to alert the resource owner before their customer knows, and to take measures against allowing the system to go down in the first place.
2. Aren't my cloud resources already being monitored?
We will only notify you if there is a problem with our infrastructure that impacts your cloud resource, but we do not run monitoring checks on your individual Cloud Servers, Cloud Load Balancers, or websites to verify functionality. This leaves a lot of exposure in situations where the infrastructure is working fine, but a given application or resource in your cloud setup has stopped functioning correctly, leaving your site performance degraded, or totally inaccessible.
3. What kind of monitoring is available for my cloud resources?
It can take a lot of administrative overhead in order to correctly configure and maintain a robust monitoring application. If there is no built-in redundancy for the monitoring application, you could lose all monitoring services if the server hosting your monitoring application runs into trouble. A simpler option, with built-in redundancy, is to use the Rackspace Cloud Monitoring service. It provides you with four key pieces of information that can help you manage your business as well as address and prevent infrastructure problems before they affect your customers:
- Current system health
- Alerts on failure conditions
- Collection of historical data (in future releases)
- Trending and capacity planning (in future releases)
- What does it monitor?
Anything with a URL or an IP address that is not blocked by a firewall. Details can be found here.
5. What are the ways to receive an alert when my website is down?
Right now we support email and webhook. The most up-to-date information is here.
6. How do I install/set up Cloud Monitoring?
You don't need to install any software as the service is provided through the cloud. No set up, no maintenance, and no upgrades for you to manage.
7. How do I get started?
Once you have a Rackspace Cloud account, start using Cloud Monitoring in your Cloud Control Panel or via the API. For help with the API see our Getting Started and Developer Guides.
8. I am a Rackspace customer, but I only have dedicated/managed servers. Can I use this?
Yes, but you will need a Cloud Account.
9. Can I monitor non-Rackspace servers also through Cloud Monitoring?
Yes, as long as you have a Rackspace Cloud Account.
Server Monitoring
With the new Server Monitoring feature, Rackspace Cloud Monitoring now extends beyond website monitoring to monitor individual resources inside the server. Whether your solution is dedicated or cloud, we'll help you dive into your servers in any data centre, for free until 31st July 2013.