Features and benefits

Fanatical Support®

That means live help, 24x7x365. Who's supporting your current email solution?

100% Uptime Guarantee

Our uptime is backed by one of the best SLAs in the business.

Ad-free & private

We do not read or scan your Hosted Exchange email.

  • Secure POP/IMAP connection
    Deliver email to your users' favorite clients—from desktop Outlook® to an iPhone®. Learn more.

  • Custom mailboxes
    Enjoy a professional appearance and experience with email @your-domain.
  • 25GB mailboxes
    Large mailboxes that your users will have a tough time filling up.
  • Migration services
    Let us migrate you, or choose our easy-to-use migration tool. Either way, our Transition team has your back. Learn more.
  • Premium Anti-Spam & Anti-Virus
    Three-layer scanning helps to keep your Inbox safe. Learn more about our anti-spam and anti-virus scans.
  • Works with Hosted Exchange
    Combine Rackspace Email and Hosted Exchange® on the same domain for a setup that saves you money. Learn more.
  • Outlook Auto-Setup
    Quickly & easily set up a user's Outlook with just their username and password.
  • Encryption
    SSL encryption hides data during transmission.
  • Daily backups
    We save email data nightly, and you can perform 14-day restores.
  • 50MB attachments
    That's twice the size of many of our competitors!
  • Custom email filtering
    Set filtering rules to deliver messages wherever you want.
  • User aliases
    Set up as many email addresses as you'd like and point them at your main email address.
  • Domain aliases
    Single user with two domains? No problem. Receive email for both domains in one inbox.
  • Split-domain routing
    Keep email flowing between our system and yours, simultaneously—helpful during your migration.
  • Active Directory
    Sync your Active Directory with your mailboxes for easy login and management.
  • Rackspace Email Archiving
    Email Archiving with unlimited storage and retention, for just £2 per mailbox per month.
  • Private-label sites
    Send users to your-email-domain.com (for a fee) or your-sub-domain.emailsrvr.com (free).
  • Customized interface
    Add a company logo. Change background colours and header images.
  • Anywhere, anytime access
    Check email from anywhere—an advantage of hosting email in the cloud instead of on your desktop.
  • Robust email client
    Do practically everything you're used to doing with Outlook, but on the web.
  • Shared calendars
    Quickly view or share calendars with anyone on your domain.
  • Shared contacts
    Share access to a company directory (similar to the Exchange GAL).
  • Mobile Sync
    Real-time email (push), calendar, and contact syncing for your iPhone or Android®. 65p per mailbox per month.
  • Notes & tasks
    Boost productivity with these indispensable applications.
  • Admin Control Panel
    Manage all of your Rackspace Email & Apps services in one place.
  • Access control
    Manage administrators, set their permissions, and monitor their activity.
  • API
    Integrate with our REST API and get access to Admins, Mailboxes, Single-Sign-On, and more.
  • Two-Factor Authentication
    Optional two-factor authentication for control panel access.
  • 1-click support
    Quickly access chat, phone, or email support with just a click.
  • Spam controls
    Get robust user- and domain-level spam controls.