Call us on +44 (0)20 8712 6542
 
 

GTM Managed Solutions

GTM AS is a managed solutions provider offering web development, hosting and email solutions plus full system support to many clients in the Nordic region. GTM provides its clients with the latest cloud hosting, Managed Exchange and SharePoint solutions through its partnership with Rackspace® Hosting.

Norwegian web solutions provider hosts with Rackspace

GTM AS is a managed solutions provider offering web development, hosting and email solutions plus full system support to many clients in the Nordic region. GTM provides its clients with the latest cloud hosting, Managed Exchange and SharePoint solutions through its partnership with Rackspace® Hosting.

Power Issues
Frode Andreè Terjesen is the Managing Director at GTM, “We started our business in 2002 with just three servers running in-house and being managed by our own technicians. This worked quite well for a while, but our network availability was hindered by power issues and unstable line providers. We knew that the increasing demand for reliability and 100% network uptime from our client base meant a huge IT investment in upgrading the entire in-house infrastructure or looking around for a reliable, high quality hosting partner.

Reputation
We were expanding fast and our clients were accessing their systems 24-hours a day. We needed to concentrate on managing their sites and systems, which is why we arranged a meeting with Rackspace® Hosting.” Frode revealed, “I was aware of the company and its excellent support reputation from articles and online comments, and they seemed to have the appropriate structure for our clients’ needs.” Frode added, “We arranged a meeting with Rackspace in London during the autumn of 2009 to discuss the possibilities open to us. After this meeting we were totally convinced that outsourcing all our hosting needs to Rackspace made total economic sense and was the ideal move for us and our clients.”

Balancing need with price
“Uptime is absolutely critical”, said Frode, “It is a major issue in our business, and you soon lose clients if you fail to deliver their web or email solutions when and where they want them. The difficulty is balancing this critical need with the price you can charge. You can always find a provider that is going to ‘give away’ a hosting solution in a cut price deal, but the problems usually start when you sign on the dotted line! There has to be a balance between costs and the incessant demand for 100% uptime, but this is usually only delivered alongside an equally high standard of technical support. The partnership with Rackspace has enabled us to deliver highly cost-effective solutions through cloud based technology. The monthly cost is actually lower than we previously paid, and we can offer highly professional, superbly supported, hosting and email solutions that are guaranteed to be supported 24/7/365. The result is we spend much more time on our clients and far less effort on running servers and the associated IT infrastructures.”

Cloud brings freedom
Frode added, “Cloud technology has given us the freedom to expand or contract our server capacity as needed. This enables us to cope with seasonal spikes and unusual system demands without worrying about having additional hardware on standby just in case. The partnership with Rackspace has given us a very firm foundation on which to build new business for the company, and as a result, we are making more and more use of Rackspace cloud services for hosting apps, websites and email – including Managed Exchange and Webmail. We are also storing and backing up key files for our customers. This brings a huge peace of mind and enables us to operate at a more professional level than ever before.”

Certainty and reliability
Frode concluded, “Rackspace has given us the ability to take on more business without worrying about whether or not we have the necessary capacity of supporting IT infrastructure in–house to match our business propositions. We can add in Virtual Servers in minutes and know that Rackspace Fanatical Support® is always available to sort out any minor issues that may arise. I would definitely recommend Rackspace as a hosting partner to any company that needs certainty and reliability for their web applications.”

Frode recalled, “One instance that comes to mind is when one of our Rackspace support team was away on holiday. He actually called us while he was away to make sure that a new server was now working correctly, having noticed some operational issues that were caused by a third party developer working to add in a new app. I am delighted to say that Fanatical Support is real, and the level of knowledge and advice offered by the Rackspace support team is, in my opinion, unmatched by other hosting providers.”

If you are looking for a reliable web services developer in Norway then a visit to www.gtm.no would be very worthwhile.

For Worldwide hosting at any level please visit the Rackspace Hosting Website at www.rackspace.co.uk or call the sales team for an informative chat on the solutions available to business and commerce.