The world of eCommerce is fast moving and high-tech. It is no longer enough to set up your site, upload your product catalogue and wait for the money to start rolling in. It can be difficult to stand out from the crowd. Consumers have thousands of brands and millions of products at their fingertips – so how will you ensure you’re the online retailer they turn to?
Customer experience reigns supreme. Your site needs to be interactive, content rich and viewable on any device. Page load times must be fast, you must be able to cope with predictable and unpredictable spikes in demand. Your site must be secure and compliant, your order processing swift and payment system frictionless.
Rackspace has the expertise to help you power your eCommerce strategy. See our new tools and specialist areas below to find out how we can help!
Watch the video below to learn how our Digital group delivers eCommerce solutions for customers.
Office Shoes customer story
Office Shoes is a giant of the footwear retail world. They are always one step ahead of the market, constantly reaching new and existing customers in innovative and exciting ways. Central to Office Shoes’ success is its Hybris and Rackspace powered omni-channel shopping experience. Learn more.
Planning for Peaks and
Seasonal peaks such as Christmas and Easter are easy to plan for but the viral nature of our modern connected world is not. You never know when or where the next tidal wave of demand could come from, and if unprepared you risk missing out on a golden opportunity which may never return.
Risk Management and Contingency
When selling products online, security, risk management and contingency planning are vital. A security slip, data loss or site downtime could lose you valuable revenue, wreak havoc with your order processing and fulfilment, and ultimately cost you customers and your reputation. Let us set your mind at ease.
Platform Partners and Infrastructure
What is going to power your eCommerce site? How can you architect the highest performing infrastructure? Selecting an eCommerce platform is a critical decision. It will form the backbone of your online channel and as one of the biggest investments you make it must be tuned for optimal performance.
Try our handy tools
We’ve been busy creating a couple of handy tools enabling you to check whether your eCommerce website is up to scratch.
Page Load Speed Checker
Slow loading means less customer satisfaction. Less customer satisfaction means a loss of both reputation and revenue. Try our useful tool to help you identify the problems that might be slowing your website down.Check page load speed
Downtime Cost Calculator
It's a no brainer: if your website is down, it's not profitable. If your product or site spikes in popularity, are you prepared for the rush, or will your site collapse under the weight? Calculate how much downtime could cost you.Check the cost of downtime
How long does it take a visitor to leave a slow running ecommerce site? Watch this video to learn more about the importance of running a high performing ecommerce store and how cloud and hybrid cloud ecommerce solutions can improve performance and enhance customer satisfaction.
The processing power of your online store is the foundation upon which your success rides. We have expertise in retail hosting, offering services that could help you to build secure, scalable and highly available eCommerce stores. With performance-driven hosting you can extend, expand and enhance your online revenue, just as leading retailers such as notonthehighstreet.com have done.
We offer Fanatical Support® and a vast range of products and services. Plus, we’re a member of specialist technology businesses’ partner programs. This means we can help you to manage your digital growth so that you can aim to deliver a first class shopping experience.