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Relentless change being driven by a sharp increase in customer demand for mobile and data services, the emergence of new competitors and a new breed of empowered consumers ensures that transformation will continue to have a huge impact on the Communications Service Providers (CSPs). Building loyalty and ensuring customer retention are key to success – service failures can destroy your reputation. Whatever your challenges, Rackspace’s technical experts will work with you to meet them head on.
Retail and Wholesale
These days, nearly all retailers have not only a web presence, but also an ecommerce site so that they can sell goods to people and areas they can't reach through the high street. Having a web storefront that is secure, available and working 24/7/365 is paramount to ensure that revenues are maximised at all times, especially during seasonal sales where web traffic can be ten times normal levels.
Travel and Hospitality
The travel and hospitality industries have seen a massive shift in their business models over the last decade. Consumers are turning to online travel agents and search engines to make sense of the proliferation of content available to them, find discount vouchers and offer pricing and book tailored travel and holiday plans. Working with Rackspace brings you the scalable, secure and reliable infrastructure your customers demand day and night around the world.
More and more organisations from games consoles, developers and producers, to reference sites, market researchers and aggregators are all producing, curating and making available growing amounts of online content. Managing and keeping vast amounts of rich media content available to global audiences and monetising it, is challenging. Learn how different online publishers are defining and solving these issues.