All organisations should have a firm strategy in place to ensure they can continue to perform business critical functions in the event of an unplanned disruption...this can include, for example, planning for power outages, virus attacks, emergency relocation of office space, or suchlike.

Having a suitable plan in place for Disaster Recovery is also a key component of a Business Continuity strategy. If high uptime is a vital requirement, then redundant infrastructure is essential. Which is where Rackspace can help...
 

1. Service Level Agreements to meet your DR requirements

Rackspace can guarantee 1-hour hardware replacement and 100% network and application infrastructure uptime, with stringent penalties in the unlikely case that we fail to deliver.

2. Compliance to industry standards (PCI DSS, ISO27001, ISAE 3402 Type II)

These certifications for our data centres show that Rackspace adheres to certain standards in security and processes (*Intensive SLA). This also means that in the event of a disaster we have recovery processes in place that have been audited and approved by external companies.

3. DR Expertise

Rackspace Solution Engineers will help you design a comprehensive Disaster Recovery solution for your business, building in the required level of availability at a cost that works for you. Our data centre staff and support engineers will be on hand 24/7 to make sure that we can deliver on the availability requirements that your business demands.