SECURITY SERVICES

Rackspace Multi Layered Approach to Security

Security threats - from Internet-born worms and viruses to Distributed Denial of Service (DDoS) attacks, internal data losses, natural disasters and terror-related risks - pose a multi-billion pound threat to organisations. Rackspace takes a comprehensive approach by providing customers with industry-standard security tools and techniques, enabling customers to effectively manage and protect their hosted assets.

Security tools and techniques include physically secure data centres, firewalls, Malware protection, server and network monitoring, intrusion detection systems, server hardening techniques and many more controls to provide a multi-layered approach to security.

Infrastructure

Rackspace employs multiple levels of security in our data centres - find out more about Rackspace's data centres here.

Network

Rackspace has a 100% Cisco Powered Network, built on hardened routers and switches, to help ensure maximum security protection for every customer. Rackspace has several products available for customers to further protect their hosting solution, including:

Alert Logic Threat Manager

The Alert Logic Threat Manager offers intrusion detection, vulnerability scans and monitoring 24x7x365, ensuring your hosted solution is protected from malicious intruders and vulnerabilities.

Cisco Firewalls

Dedicated hardware firewalls, fully customisable to your requirements to give you the ultimate in protection.

Rackspace DDoS Mitigation Services

Rackspace proprietary technology designed to offer protection from Distributed Denial of Service (DDoS) attacks.

Hardware and Operating Systems

All server Operating Systems are built using Rackspace best practices. Rackspace will work with customers to further harden servers according to customer requirements.

Anti Virus Protection

To protect your Windows and Linux servers against malicious software programs, Rackspace can offer you its Managed Anti-Virus service. This is an advanced technology powered by industry-recognised Sophos.

Security Patching

Rackspace tests and installs Operating System and selected application security patches and updates for customers on a monthly basis to ensure optimum protection for customers.

Applications

Rackspace specialists are also able to provide advice on securing applications and keeping them updated to protect from online threats.

Business Processes

The specialists at Rackspace can work with customers to advise on internal policies and processes that might affect regulatory compliance.

Certified Engineers and Security Teams

To ensure a fast and appropriate response to any security event, qualified Rackspace personnel are available on a 24x7x365 basis.

Security Portal

Rackspace has created an innovative web-based portal that gives every Rackspace Managed Hosting customer precise, up-to-the-minute information on their hosted solution. MyRackspace provides specific information on each customer's infrastructure performance, security status, trouble tickets and any other current alerts.

For more information ask your Rackspace sales rep or click and start a live chat!