Rackspace has been in the hosting business for over 10 years and has built up significant expertise in supporting our customers and the variety of hosting configurations they have. Every customer is unique and we customise our solutions to suit different customer needs.
For those customers who have large or complex hosting requirements, we have a higher service level called Intensive Hosting. Here you get a dedicated support team who become an extension of your own IT department, getting to know your solution intimately.
Your Intensive Hosting Support team are responsible for supporting more than your technology 24x7x365 - implementing, configuring, deploying, scaling, updating, patching and monitoring your IT infrastructure. The team is also responsible for acting proactively to identify, consult and address emerging issues and opportunities.
Rackspace gives you best of breed flexible hosting capability, delivering the following benefits to your business:
Easier with Higher Quality:
Better Risk Management:
Rackspace has proven hosting expertise, recognised by industry leaders, analysts and publications. Gartner Research recognises Rackspace as a leader in the hosting industry. We have earned Microsoft's coveted Gold Certification and have been recognised three times as its Hosting Provider of the Year (2003, 2005 and 2007). We were also the first Red Hat Premier Hosting Partner in Europe. Find out more about our awards, certifications and accolades here.
It's easy to say you're experts. It's much more difficult to prove it over and over again, but that is what we do for over 6000 customers in EMEA, find out what they say about us!