Research undertaken by the Social Issues Research Centre (SIRC), commissioned by Rackspace Managed Hosting identifies 5 key IT flaws in the way that websites are designed and hosted that may lead to harmful health effects. These are:
- Slow to load pages
- Confusing/difficult to navigate layouts
- Excessive pop-ups
- Unnecessary advertising
- Site unavailability
The study combined data from a YouGov poll of 2,500 people with physiological tests on a separate sample of internet users, who were asked to find information from a number of different websites. The tests measured the physical and physiological reactions to website experiences, looking at brainwaves, heart-rate fluctuations, muscle tension and skin conductivity. Results indicated that badly designed and hosted websites cause stress and anger, leading to the term "Mouse Rage Syndrome" or MRS being coined.
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