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Power struggle between publishers and Amazon exposed by probe

Since ebooks burst onto the market several years ago Amazon has been the decided main player, with its Kindle the undisputed market leader.

However, while publishers will undoubtedly have been pleased at the volume of ebooks sold via the retail site, reports have suggested that the rock bottom prices some titles are available at has caused concern among some companies.

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Telecoms

Relentless change being driven by a sharp increase in customer demand for mobile and data services, the emergence of new competitors and a new breed of empowered consumers ensures that transformation will continue to have a huge impact on the Communications Service Providers (CSPs). Building loyalty and ensuring customer retention are key to success – service failures can destroy your reputation. Whatever your challenges, Rackspace’s technical experts will work with you to meet them head on.

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