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Retail & eCommerce

Scale the smart way with virtualisation Rapid VM provisioning makes scaling easier and on-demand computing capacity possible so you can meet your performance and capacity needs at a moments notice (with pre-defined virtual machines). The security of dedicated virtual servers…

Configurations

Scale the smart way with virtualisation Rapid VM provisioning makes scaling easier and on-demand computing capacity possible so you can meet your performance and capacity needs at a moments notice (with pre-defined virtual machines). The security of dedicated virtual servers…

Epublishing & Media

Scale the smart way with virtualisation Rapid VM provisioning makes scaling easier and on-demand computing capacity possible so you can meet your performance and capacity needs at a moments notice (with pre-defined virtual machines). The security of dedicated virtual servers…

SQL Server Magazine Reader's Choice

SQL Server Magazine readers named Rackspace as the best hosting service provider for the speed and stability delivered by the company's hosting platform.

MySQL Certified Hosting Partner

Rackspace was the first MySQL Certified Hosting Partner and the Runner up in the 2004 MySQL Partner of the Year awards.

Linux Format Editors Choice - Best Hosting Provider

Rackspace was named as the winner of the editor's choice for "Which Host?" in Linux Format Magazine.

Cloud Industry Forum

The Cloud Industry Forum (CIF) is an industry body that champions and advocates the adoption and use of online (cloud based) services by businesses. Cloud has seen exceedingly rapid adoption, driving the need for an industry-wide code of practice. As part of the Steering Committee of CIF, we are very excited by the prospect of guiding the direction of the Cloud industry and working with other bodies like CIF to establish best practice in the sector.

Customer Services Training Association

The Customer Service Training Association is a mutual self-help membership body. It was set up to enable members to develop and share best practices in customer service and leading edge training techniques. Rackspace uses its knowledge in this area to ensure service excellence, and to maximise staff retention and employee satisfaction.

Federation Against Software Theft

The Federation Against Software Theft and Investors in Software (IiS), two of the most respected independent names in the UK software industry, have joined forces to strengthen and clarify the advice given to the end user community relating to best practice for Software Asset Management (SAM) and achieving cost efficient licence compliance.

ISO 27001

ISO/IEC 27001 is the only auditable international standard which defines the requirements for an Information Security Management System (ISMS). The standard is designed to ensure the selection of adequate and proportionate security controls. This helps Rackspace protect our customers and Rackspace information assets. In October 2009 the management of information security in the design, implementation and support of Hosted Systems at our LON 3 data centre facility was certified as compliant to ISO 27001:2005. A full reassessment is required every 3 years, and surveillance audits which review a section of the ISMS are performed every 6 months Customers may contact our auditors (Certification Europe) to verify the validity of our certificate, which can also be viewed on the Certification Europe website by following this link: http://client.certificationeurope.com/print/5053

SAS 70 Type II

At Rackspace we take the assets and data youve entrusted us with as a serious responsibility. We have implemented many processes and safeguards designed to protect your most mission critical information. The SAS 70 Type II Certification is designed to give the peace of mind to know that our processes and procedures are held to a higher standard and that your data will remain secure throughout your partnership with Rackspace. We view a SAS 70 Type II examination as a necessity. A service auditor's examination performed in accordance with SAS No. 70 ("SAS 70 Audit") is widely recognized, because it represents that a service organization has been through an in-depth audit of their control objectives and control activities, which often include controls over information technology and related processes. A Type II report not only includes the service organization's description of controls, but also includes detailed testing of the design and operating effectiveness of the service organization's controls. Rackspace has implemented SAS 70 Type II certifications across all its data centers.

PCI Data Security Standard

The Payment Card Industry Data Security Standard (PCI DSS) is a global information security standard defined by the Payment Card Industry Security Standards Council (PCI SSC). The purpose of the standard is to reduce credit card fraud. This is achieved through increased controls around data and its exposure to compromise. The standard applies to all organizations which process, store, or transmit cardholder information. In June 2009, Rackspace was approved by Visa as a Compliant Level 1 Payment Card Industry (PCI) Service Provider.

Managemycomplaints.com

United Kingdom (U.K.)based service managemycomplaints.com has released its customer complaints and feedback application through the Software-as-a-Service (SaaS) model. The Web supported software is hosted by Microsoft Software-plus-Services Incubation Center Partner Rackspace Hosting. This means managemycomplaints.com customers get a secure, round-the-clock hosted environment.

Turning Point

The Turning Point needed an Email solution which would offer secure backup (a large proportion of our company data/history is kept in email form) and extreme reliability of transmission and reception to ensure our entire international team was in constant contact. The obvious choice was Rackspace Microsoft Exchange with their reputation for 24/7/365 Fanatical Support

WebJam

Webjam provide an online platform to create customisable, purpose-driven social networks with the flexibility to control what is shared with whom.

3Sixty

Founded in 1995, 3Sixty is a creative new media agency that specialises in planning, creating, measuring and analysing digital marketing campaigns on behalf of its clients.

SEM Solutions

SEM Solutions provides a professional website and server migration service to clients throughout the UK and in Europe. The SEM Solutions Migration Team specialises in Linux hosting and all members are skilled PHP and mySQL programmers. Dynamic database-driven websites, ecommerce, web applications, merchant accounts and multiple mailboxes can normally be moved without any unnecessary disruption to service or communications.

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