Category: Page
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All the Things you want from Colocation. None of the things you don't Rackspace Managed Colocation (also known as Platform Hosting) bridges the gap between the complete flexibility you get with do-it-yourself hosting and the convenience of a Managed Hosting…
All the Things you want from Colocation. None of the things you don't Rackspace Managed Colocation (also known as Platform Hosting) bridges the gap between the complete flexibility you get with do-it-yourself hosting and the convenience of a Managed Hosting…
In addition to the General Terms and Conditions, your use of the Mail Services is subject to the following additional terms and conditions: 1. ADDITIONAL DEFINED TERMS Some words used in this Addendum have particular meanings:“Bulk Mail” means email messages…
Category: Award
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Rackspace Hosting won Customer Service Team of the Year for B2B and the highest honour Customer Service Team of the Year at the annual National Customer Service Awards. Rackspaces Intensive Team beat stiff competition from Telefonica O2 UK Limited, Virgin Holidays and the Isle of Man Bank to win the coveted awards, which recognise commitment to high standards of customer service; both through personal dealings with customers and by contributing to the overall customer care policy by their involvement in communications, problem solving and innovation.
Rackspace received the award for Customer Focus in the National Business Awards in November 2008. The Customer Focus award is presented to the organisation that can best demonstrate that it has the customer at the heart of its business and deploys and manages its resources to most effectively meet the needs of its customer base. Winning such a prestigious award (known as the 'Business Oscars') highlights the superior support that Rackspace provides for their customers, arguably the best in the country!
Rackspace was named as the winner of the editor's choice for "Which Host?" in Linux Format Magazine.
Category: Affiliate
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The Customer Service Training Association is a mutual self-help membership body. It was set up to enable members to develop and share best practices in customer service and leading edge training techniques.
Rackspace uses its knowledge in this area to ensure service excellence, and to maximise staff retention and employee satisfaction.
Category: Accreditation
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At Rackspace we take the assets and data youve entrusted us with as a serious responsibility. We have implemented many processes and safeguards designed to protect your most mission critical information. The SAS 70 Type II Certification is designed to give the peace of mind to know that our processes and procedures are held to a higher standard and that your data will remain secure throughout your partnership with Rackspace.
We view a SAS 70 Type II examination as a necessity. A service auditor's examination performed in accordance with SAS No. 70 ("SAS 70 Audit") is widely recognized, because it represents that a service organization has been through an in-depth audit of their control objectives and control activities, which often include controls over information technology and related processes. A Type II report not only includes the service organization's description of controls, but also includes detailed testing of the design and operating effectiveness of the service organization's controls. Rackspace has implemented SAS 70 Type II certifications across all its data centers.
ISO/IEC 27001 is the only auditable international standard which defines the requirements for an Information Security Management System (ISMS). The standard is designed to ensure the selection of adequate and proportionate security controls. This helps Rackspace protect our customers and Rackspace information assets.
In October 2009 the management of information security in the design, implementation and support of Hosted Systems at our LON 3 data centre facility was certified as compliant to ISO 27001:2005. A full reassessment is required every 3 years, and surveillance audits which review a section of the ISMS are performed every 6 months Customers may contact our auditors (Certification Europe) to verify the validity of our certificate, which can also be viewed on the Certification Europe website by following this link: http://client.certificationeurope.com/print/5053
The Payment Card Industry Data Security Standard (PCI DSS) is a global information security standard defined by the Payment Card Industry Security Standards Council (PCI SSC). The purpose of the standard is to reduce credit card fraud. This is achieved through increased controls around data and its exposure to compromise. The standard applies to all organizations which process, store, or transmit cardholder information.
In June 2009, Rackspace was approved by Visa as a Compliant Level 1 Payment Card Industry (PCI) Service Provider.
Category: Customer
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The Turning Point needed an Email solution which would offer secure backup (a large proportion of our company data/history is kept in email form) and extreme reliability of transmission and reception to ensure our entire international team was in constant contact. The obvious choice was Rackspace Microsoft Exchange with their reputation for 24/7/365 Fanatical Support
Ballard Chalmers is a Microsoft Gold Certified Partner with extensive expertise in consulting, custom development, training and hosted solutions for Microsoft .NET, SQL Server, SharePoint Server, BizTalk Server and Commerce Server technologies. They need to be 100% certain their servers are available 24/7/365 with full system monitoring and total support at all times. This is why they opted to outsource their hosting requirements to Rackspace.
Orange is one of the world's leading telecommunications operators with more than 170 million customers on five continents. They provide high quality GSM coverage to 99% of the UK population and at the end of September 2008, Orange had over 16.84 million customers in the UK. To keep up with customer demand and rapid changes in technology, the Orange UK learner management system was created by specialist e-Learning development company, JZero, as a bespoke online learning portal to train all Orange staff.
Category: Partner
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Founded in 1995, 3Sixty is a creative new media agency that specialises in planning, creating, measuring and analysing digital marketing campaigns on behalf of its clients.
big:interactive designs and builds eCommerce and Content Management websites that succeed in a diverse range of competitive B2B and B2C sectors.
Bespoke Internet are a Preston-based website and web application specialist. They have a track record in results-driven e-commerce and brochure websites, and in custom built, bespoke web applications, rich internet applications and CRM / business management tools. Bespoke Internet are a finalist in the 2010 RAR Awards, having been shortlisted on the basis of feedback received from customers in the last 12 months.
Category: Whitepaper
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Showing 1-3 of 10 Search Results
