Category: Page
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As a Member of our Partner Network, you are able to take advantage of a variety of benefits such as access to a dedicated Partner Team, sales and marketing tools and resources, networking opportunities and financial incentives. With the Rackspace…
As a Member of our Partner Network, you are able to take advantage of a variety of benefits such as access to a dedicated Partner Team, sales and marketing tools and resources, networking opportunities and financial incentives. With the Rackspace…
As a Member of our Partner Network, you are able to take advantage of a variety of benefits such as access to a dedicated Partner Team, sales and marketing tools and resources, networking opportunities and financial incentives. With the Rackspace…
Category: Award
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Showing 1-3 of 15 Search Results
Rackspace was the first MySQL Certified Hosting Partner and the Runner up in the 2004 MySQL Partner of the Year awards.
As staunch supporters of open source and the open source community, Rackspace has developed a partnership with Red Hat and we're the first Red HatPremier Hosting Partner in Europe.
Rackspace received the Microsoft Gold Certification Partner accreditation for its expertise in Microsoft Hosting, making it one of only six Application Infrastructure Providers (AIPs) in the world with this top tier designation.
Category: Affiliate
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Showing 1-2 of 2 Search Results
The Customer Service Training Association is a mutual self-help membership body. It was set up to enable members to develop and share best practices in customer service and leading edge training techniques.
Rackspace uses its knowledge in this area to ensure service excellence, and to maximise staff retention and employee satisfaction.
The Cloud Industry Forum (CIF) is an industry body that champions and advocates the adoption and use of online (cloud based) services by businesses.
Cloud has seen exceedingly rapid adoption, driving the need for an industry-wide code of practice. As part of the Steering Committee of CIF, we are very excited by the prospect of guiding the direction of the Cloud industry and working with other bodies like CIF to establish best practice in the sector.
Category: Accreditation
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At Rackspace we take the assets and data youve entrusted us with as a serious responsibility. We have implemented many processes and safeguards designed to protect your most mission critical information. The SAS 70 Type II Certification is designed to give the peace of mind to know that our processes and procedures are held to a higher standard and that your data will remain secure throughout your partnership with Rackspace.
We view a SAS 70 Type II examination as a necessity. A service auditor's examination performed in accordance with SAS No. 70 ("SAS 70 Audit") is widely recognized, because it represents that a service organization has been through an in-depth audit of their control objectives and control activities, which often include controls over information technology and related processes. A Type II report not only includes the service organization's description of controls, but also includes detailed testing of the design and operating effectiveness of the service organization's controls. Rackspace has implemented SAS 70 Type II certifications across all its data centers.
ISO/IEC 27001 is the only auditable international standard which defines the requirements for an Information Security Management System (ISMS). The standard is designed to ensure the selection of adequate and proportionate security controls. This helps Rackspace protect our customers and Rackspace information assets.
In October 2009 the management of information security in the design, implementation and support of Hosted Systems at our LON 3 data centre facility was certified as compliant to ISO 27001:2005. A full reassessment is required every 3 years, and surveillance audits which review a section of the ISMS are performed every 6 months Customers may contact our auditors (Certification Europe) to verify the validity of our certificate, which can also be viewed on the Certification Europe website by following this link: http://client.certificationeurope.com/print/5053
The Payment Card Industry Data Security Standard (PCI DSS) is a global information security standard defined by the Payment Card Industry Security Standards Council (PCI SSC). The purpose of the standard is to reduce credit card fraud. This is achieved through increased controls around data and its exposure to compromise. The standard applies to all organizations which process, store, or transmit cardholder information.
In June 2009, Rackspace was approved by Visa as a Compliant Level 1 Payment Card Industry (PCI) Service Provider.
Category: Customer
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Showing 1-3 of 37 Search Results
A key factor in delivering superb, interactive, online content is a reliable hosting partner. big:group, in keeping with many hi-tech marketing agencies, chose to partner with Rackspace Hosting.
Ballard Chalmers is a Microsoft Gold Certified Partner with extensive expertise in consulting, custom development, training and hosted solutions for Microsoft .NET, SQL Server, SharePoint Server, BizTalk Server and Commerce Server technologies. They need to be 100% certain their servers are available 24/7/365 with full system monitoring and total support at all times. This is why they opted to outsource their hosting requirements to Rackspace.
With over 50 million page hits across their publications, Hearst needed a hosting provider who could live up to their high traffic demands. Rackspace was the perfect match for Hearst, as they put the customer first and provide a level of service and support which is second to none.
Category: Partner
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Showing 1-3 of 13 Search Results
Buto is the UK's leading online video platform for organisations of any size. It lets you upload, organise, publish and control your video content with a few clicks from a simple web based interface
Sceneric is an IT services company that works closely with its customers to help them achieve leadership positions in their markets.
Big Button produce expertly made films, delivered with the highest technical specifications, taking care of every aspect of the process from interviewing to editing.
Category: Whitepaper
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Showing 1-3 of 10 Search Results
Category: Faq
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Showing 1-2 of 2 Search Results
Why do I need Managed Back up?
Why would I need a dedicated server rather than shared?